Centacare Catholic Family Services is a non-profit offering a range of services committed to enhancing people’s quality of life across Australia. Their programs include domestic and family violence, homelessness, registered training, NDIS and carer supports, children’s services, family and relationship supports and health, wellbeing and education.
Non-Profit
North QueenslandThe Challenge
Amendments to the Privacy Act 1988 were introduced in 2012 and implemented in 2014. Those included new requirements for handling personal information for private sector organisations. Committed to protecting their clients’ private and personal information, Centacare was eager to ensure their compliance. They engaged ADITS to find out exactly what the legislative changes meant for their organisation. They also wanted to plan and be ready for the possibility of a data breach and ensure they would take all the reasonable steps necessary.
Our Objectives
To fully comply with relevant laws & regulations, especially after changes were made to the Privacy Act
To level up Centacare’s cyber security maturity
To focus on mitigating the organisation’s reputational risk
A Tailored Technology Solution
Centacare completed various audits and were found successfully compliant against the requirements. Also:
- Their cyber security processes and governance successfully passed all tests.
- End users experienced minimal disruption, leading to enhanced productivity.
- Regular monthly check-ins revealed no roadblocks, ensuring smooth progress.
- The project remained fully on scope in all aspects, demonstrating effective planning and execution.
ADITS
"We did not want to wait for a data breach to occur – you’ve got to be proactive and agile when it comes to cyber security."
Paula Washington
Executive Director
Centacare North Queensland
