Our Customer Experiences

Centacare North Queensland

“ADITS understands our industry and legislation, and work with us to provide the most cost-effective and reliable systems possible.”

"Before we began with ADITS, we had several issues with our systems, particularly involving the connectivity between several of our office locations and the use of outdated equipment. When ADITS began to service Townsville, we thought we would give them a try and have been very happy with our decision, as our initial problems were solved instantly and our systems have continued to improve immensely." READ MORE

Tricia Newman
Life Giving Psychology & Coaching

“The service is carried out quickly, with no stress, and a calming presence from the ADITS staff.”

“At Life Giving Psychology and Coaching, we began using ADITS in 2006 and have never looked back. As our IT provider, we receive an all-encompassing service, with no effort required on our end. We can call and have even the slightest issue sorted immediately, resulting in less stress and downtime." READ MORE

Christine O'Connor
Blackheath & Thornburgh College

“During the North Queensland floods of 2019, we needed onsite assistance urgently and ADITS worked with us to get a technician here, even though the roads were closed.”

“At Blackheath Thornburgh, we are a regional, independent school, requiring a unique solution to meet the IT challenges in our education environment. Due to difficulties in attracting and maintaining qualified IT staff on premise, we sought an external vendor to assist us. ADITS understands the platforms available, child safety and security required for a school, and can provide advice on which solutions can best protect our school. I can rest easy knowing that all devices are monitored, and any breaches reported and actioned. ADITS provides us with an end-to-end solution from device selection to rollout, only possible from their education sector knowledge." READ MORE

Lance Wassmuth
The Willows State School

“This is now the second school that I have worked with using ADITS and highly recommend them to others who want a consistent, flexible, and friendly service, with the technicians’ work quality assured.”

“ADITS was chosen by The Willows State School to offer a comprehensive IT service to a large system and network, servicing 1000 students and 170 staff members. We wanted a flexible daily service to meet the needs and IT urgencies of our school, as well as a booking system to saturate support at key times, so we could provide quality teaching and learning from the commencement of each year and term." READ MORE

Helen McCullough
Ruddy Tomlins & Baxter

“The ADITS staff have a fantastic work culture and is comprised of honest people with recognisable values, ensuring excellent, no-nonsense customer service every time.”

“At Ruddy Tomlins Baxter, the success of our company and the service we provide is largely determined by access to information the security of our systems. For us to provide an efficient service in a secure, digital workplace we needed IT support that is available 24 hours a day, 7 days a week. ADITS are local people whom we trust. At any time of the week, I can call have someone immediately recognise the issue, because they know us, they know our systems and we know them." READ MORE

Matt Baxter
Ponti Partners

“ADITS have a good work culture and we have formed strong relationships with many of the long-term staff.”

“ADITS have continued to provide a great service to Ponti Partners, in the very difficult IT environment that is demanded by the accounting industry. A number of software packages are required to be constantly running and they all appear to come with their own IT issues. The team are both competent and accommodating in finding effective solutions for our practice." READ MORE

Anthony Ponti
Lower Burdekin Home for the Aged Society

“We deliver acute care to the aged, so it is essential these services operate as intended and with a very high level of reliability – ADITS have been integral to our capacity to deliver.”

“ADITS is best described as an invested business partner. They are primarily engaged as the first responder for all staff enquiries regarding any computer, phone, or network access issues. Additionally, they give us 24-hour on-call service for emergencies and facilitate the coordination of all matters requiring attention from specific product providers." READ MORE

Jim Collins