How Mount Isa City Council Strengthened Their Approach to Cyber Security and Governance

How Mount Isa City Council Strengthened Their Approach to Cyber Security and Governance

Mount Isa City Council serves 19,000 residents in north-west Queensland, delivering vital services while safeguarding systems to ensure community trust, operational continuity, and resilience across its culturally rich region.

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The Challenge

The Council recognised the growing need for stronger cyber security. Rising threats, sensitive community data and upcoming, increasing compliance requirements meant its systems and processes needed reinforcement.

How Mount Isa City Council Strengthened Their Approach to Cyber Security and Governance

LAYING THE FOUNDATION FOR STRONGER SECURITY

Key Objectives

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    Implement stronger security policies and best practices

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    Enhance operational efficiency

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    Identify and address vulnerabilities

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    Operate with greater confidence in an evolving threat landscape

The Solution: From Gaps to Governance

The Council partnered with ADITS’ cyber security specialists to onboard ADITS CyberShield, giving them a structured framework to work towards their goal of achieving SMB1001 Silver certification. The Council was supported, step by step, with controls, policies and training to strengthen their security and governance, and align with compliance expectations, without disrupting core services.

This included:

  • upgrading core infrastructure to establish secure foundations

  • strengthening security policies and governance

  • deploying CyberShield for ongoing monitoring and protection

  • delivering staff training focused on secure access and password management (Keeper).

The Results: Building Resilience for the Future

Discover how Mount Isa City Council is now in a stronger position to protect sensitive information and maintain reliable services.

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ADITS

The ADITS team are extremely responsive – whenever we had questions or queries they were always available to answer. Partnering with ADITS to implement SMB 1000 security framework was a transformative step for our organisation. Their experience and hands-on approach helped us strengthen our cyber security posture, streamline compliance and reduce risk across our operations. The framework has provided clear, actionable guidelines tailored to Mount Isa City Council. Thanks to their support, we now have peace of mind knowing that our systems are protected.

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