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Tag: disasterrecovery

Going away for the Holiday period? Prepare your business now

Posted on by b2medeveloper

Although this year, you may not be able to (social) distance yourself as far from your desk as you would like, its important that you prepare for your time off, accordingly. We are here to help you do just that, so you can put your feet up, and keep them up!

1. Prepare your workforce

If your business is staying open, ensure that your employees are prepped to run a tight ship whilst you are away. Conduct training that specifically prepares them for the unique period. Remember, if hiring extra staff, think about whether you would hire them in a full-time position before doing so.

2. Prepare your inventory

There is nothing worse than a potential customer being turned away due to out-of-stock issues. Anticipate demand based on previous years or competitor’s sales and ensure your stock levels are adequate to make product sales and complete services.

3. Remote access

Let’s face it, problems are inevitable, and they may be issues where your attention is required. But why go into the workplace to deal with them if you don’t have to? Before you go away, ensure your IT Provider has given you sufficient remote access. This way, you can check-in from the comfort of your home office, the couch, or even the loo (Hey – we are covering all bases here!).

4. Place your IT Team on speed-dial

Although you are having downtime, your systems should not be. As an IT Provider available 24/7, we are available for any and all service requests, no matter the day or time. Please add us to your Favourites List to make contact even easier. As long as you promise not to take advantage and call us to escape Great Aunt Marge at Christmas Dinner.

Have a safe and happy Holiday! Wishing you joy, peace, and happiness this festive season, whether you’re in Brisbane, Townsville, or beyond. 🎄✨

Downtime: Preparation and Prevention

Posted on by b2medeveloper

Hi There, Joe Average here!

Let me put forward a scenario to you: Your work computers are kaput and the variety of reactions follow…
Wally Wiseass jokes, “Looks like we’re having the day off mate!”
Last minute Larry starts sweating with his 5pm deadline looming over him.
Penny Paper Lover looks smugger than a child who just played Dad against Mum.
“Good thing I’m a stationery gal!”  (Yeah, she’s SUPER FUN at parties!)
But don’t stress your yoga pants, because I am here to take all your worries away, with my effective solutions to minimize what we in the I.T. World call, ‘Downtime’.

Downtime is the amount of time that your tech system is out of service, due to a variety of reasons that cause both software and hardware to fail. This isn’t your average holiday however, as it has the potential to paralyse your business for extended time periods. As we live in the digital world with everyone on computers (except for Penny, god bless her), minimizing downtime is CRITICAL to ensuring a productive work environment.
“Excuse me, Mr. Average, do you know how to prepare for and prevent downtime?”
Absubloodylutely, strap in.

Have a Backup and Disaster Recovery (BDR) in place

Recently, Mother Nature has smacked Australia harder than our own mothers used to. Wherever you live, assess your common threats and make a plan of action in the unfortunately likely situation that this will occur. It’s also important to include cyberthreats such as hacking and viruses in this plan.
Now you have a plan – test it! Cut the power, fake a hacking, throw your desktop out the window (that last point is optional). Practice what a real-life situation would look like and ensure all data is backed up to a centralized location, so you can actually find it.

Warranty

In the tech industry, an out-of-warranty date can also act as an expiry date. Giving the new guy the laptop that you fished out of the basement exponentially increases the risk of downtime occurring. It’s like getting food poisoning in Thailand: Inevitable. Your I.T. provider should be keeping track of this information, notifying you prior to expiry and providing you with options.

Security

We need to stop thinking of hackers as 40-year-olds who still live with their mothers. They are smooth operators who know what they are doing! It is important that your I.T. Provider has: 1) implemented sophisticated security measures, and 2) provided education to your employees around how to minimize cybersecurity threats from impacting your business.

Preventative Maintenance Schedule

If ADITS is your IT provider (INCOMING: Totally not subtle selling), we ensure our customers have a maintenance schedule to prevent disaster strikes. We give up our weekends, our personal ‘downtime’, to complete this kind of work outside your normal work hours, or in a time that is most convenient for you. Talk to anyone of our I.T. Consultants about options that suit you.

So, there you have it; my top four, most effective, super simple, uber fun strategies to minimize downtime and increase productivity. So Wally, quit your laughing, Larry, mop the sweat puddle and Penny, swap the paper for a screen because you’ve got work to do!
For questions, concerns and smart remarks, call my knowledgeable tech mates at ADITS on 1300 361 984 or email at enquiries@adits.com.au. Whether you’re in Brisbane, Townsville, or beyond, we’re here to help!
Cheers!