Retail or business grade laptops? How to choose the right fit for your business

Posted on 27/09/202305/09/2025 by b2medeveloper

“If the only tool you have is a hammer, it’s hard to eat spaghetti,” wrote David Allen in his book, Getting Things Done.

You might chuckle—or not—but the point stands: using the right tools matters. For most businesses, computers are one of those critical tools. But not all devices are built the same, especially when it comes to business needs.

Below, we break down the key differences between retail (consumer) IT devices and business-grade laptops and hardware, and why choosing the right gear is a long-term win.

The difference between retail & business-grade devices

Most businesses rely on a mix of devices, including desktops, laptops, routers, printers and scanners. Some might even run their own servers, switches or multi-function hubs.

These days, many teams are also using wearables and other smart IoT gadgets. Let’s take a closer look at how retail devices stack up against business‑grade hardware.

Features	Retail/Consumer Devices	Business-Grade Devices
Intended use	Personal or general tasks	Designed for business environments and multi-tasking
Design & finish	Flashy, Stylish	Understated, professional, built to last
Performance & reliability	Average specs, shorter lifespan	Faster processors, more RAM, built for daily heavy use
Security features	Basic protection	Enhanced features like biometric login and strong encryption
Expendability & configurability	Limited	Modular, easier to customize and scale
Warranties & support	Short, basic coverage	Extended warranties and priority business support
Price consideration	Standard	Higher initial investment, but better cost over time

What’s changed in 2025?

1. Durability and battery life

Today’s business-grade laptops aren’t just faster. They last longer. For instance, business laptops now average between 12 to 15 hours of battery life, with some models reaching up to 21 hours in real-world testing .

These devices are engineered for longevity, featuring robust materials and undergoing rigorous MIL-STD-810H testing to withstand drops, spills, and extreme conditions.

2. Security and remote management

The latest business-grade laptops come with TPM chips, biometric login and long-term update support. They’re carefully designed to enhance protection against quickly evolving cyber threats.

For your business, that means data stays safe, your team can log in quickly and securely, and IT spends less time fixing avoidable problems. Basically, fewer interruptions, less stress, smoother operations and better peace of mind.

3. Edge computing and hybrid models

With more businesses using a mix of cloud and local computing, modern business laptops are built to handle it all. As an example, they can switch seamlessly between local processing and the cloud, keeping all your applications fast and responsive.

That means your business gains faster response times, less lag and reliable performance for modern workloads. This helps your teams stay productive no matter where they’re working.

4. Smarter managed devices

Managed devices today do so much more than just run. They actively monitor performance, prevent issues and keep your business systems performing at their best.

With AI-driven monitoring, proactive updates and continuous optimisation, these devices catch small problems before they turn into costly disruptions. They don’t just sit there anymore. Now they learn, adapt, and help your business stay ahead of potential slowdowns or interruptions.

For your team, that means instead of spending time troubleshooting or dealing with unexpected downtime, your people can focus on the work that drives your business forward.

When business-grade devices make sense

If your team relies on laptops, desktops or other devices for daily business, investing in business-grade hardware really pays off. Here’s why it’s worth considering:

Long-term value: These new devices in 2025 are built to last, backed by stronger warranties and designed to avoid unexpected breakdowns. This helps you avoid costly surprises.

Stronger security: Built-in features like encryption and biometric logins protect your sensitive data and reduce risks.
Better support and flexibility: They’re significantly easier to configure, scale, repair and upgrade as your business grows.
Reliable performance: Because they’re designed for business workflows, they can handle demanding applications and software without slowing your team down.

Getting the most value when buying IT hardware

Buying new devices for your business doesn’t have to be complicated. But it does pay to be thoughtful. So, what’s the key? Involve your IT team or Managed IT Service Provider (MSP) from the start.

Start by figuring out what your team really needs. Talk to the people who will actually be using the devices. Think about things like: what kind of work do they do every day? Which applications are essential? Are there any must-have features or bonus features?

Next, narrow down the hardware options. Look at specs, configurations, and compatibility with your current systems. Talk to your IT team for advice. They can point you to devices that are reliable, perform well, and give the best value over time.

Finally, don’t rush the purchase. Compare warranties, support options, and vendor reliability. The goal is to make a decision that suits your team now and scales with your business over time.

Get the right tools with the right IT partner

The right devices can make a big difference to how smoothly your business runs. With an IT services provider, you don’t have to wade through endless options. They’ll compare what’s out there, use vendor ties to get you better pricing, and guide you toward a smart long-term investment.

Beyond the purchase, they can also handle installation, deployment, and ongoing maintenance, saving your team valuable time. And if you’d like a broader review of your IT environment and managed IT support, they can guide you there too.

At ADITS, we combine experience with a proven procurement process to make IT simple and effective. Whether you’re in Brisbane, Townsville or anywhere in between, we’re here to help. Get in touch today and let’s find the right tools for your business.

Cyber Security Training: Making It Fun & Effective for Your Team

Posted on 10/08/202314/03/2025 by b2medeveloper

What happened when you bought the newest, coolest gadget for someone who didn’t know how to use it?

a) It stopped working quite soon.

b) It was used for a while and then forgotten.

c) The person really enjoyed it because they learned to use it properly.

It’s hard to enjoy its benefits when we don’t understand how something works. The same is true for cyber security in your business: You can spend for it, get the best solutions and tools, hire the most expensive consultants – but maybe for nought if your staff are not highly cyber aware.

Cyber security training is key

Our lives are now highly digitalised. IT has become essential to business. Cyber security has become extremely vital to keeping our information and systems safe. At the core of your cyber security strategies should be one key component: Training.

Why? Because human error is still the leading cause of cyber incidents. Training your employees can transform them from passive onlookers (or even weak links) into active cyber security assets.

Make your cyber awareness training more effective

Training is a must for any effective cyber security strategy, but don’t do it just to tick a box. Train your people so they can actually stop cyber threats. How can you do it more effectively? Here are some ideas…

1. Do it more often.

One annual in-person course is good but doing training two or three times in a year can help your staff to retain the lessons better. Doing training more often can also highlight the importance you give to cyber protection.

2. Keep it short.

Humans have a short attention span. People also get distracted more easily. Don’t try to cram everything into one long session. Do shorter ones instead. Doing trainings more frequently also means you can make them shorter and more focused. Plus, support in-person training with short online lessons and resources and sharing articles or videos with your staff. Utilise microlearning to feed your staff with bite-sized information.

3. Notify in advance.

Most people would appreciate an advance notice, when their calendars are still more flexible. It can also give you an idea of the number of participants, especially with pre-registration.

4. Present choices.

When a cyber security course is mandatory, it will feel like a chore, so provide your target trainees with options. Have them choose a schedule or a format (in-person or online), whenever possible. People will feel better with choices rather than when “forced”.

5. Show the benefits.

People tend to get involved when they know “what’s in it for me?”. Encourage everyone to join by presenting the benefits to their work and to the company. This can also heighten engagement for your entire cyber security campaign.

6. Make it personally relevant.

When presenting the benefits of cyber security education, mention how it can personally benefit the participants. It can increase their value as an employee, add to their skills (and to their CVs), give them better protection in their personal online activities. Stress their individual role in preventing cyber-attacks and in Australia’s cyber security leadership.

7. Make it real – avoid theories and reduce jargon.

Theories bore people. Show your trainees practical applications in their work. Aim at nurturing their cyber security skills, not brains full of technical terms. Most people will not care about IT jargon, so present concepts in relatable ways. Use real-life illustrations and metaphors.

8. Hear them out.

Many people like voicing out their opinions or asking questions. Give them an opportunity to speak out in your training events. Include a feedback mechanism that you can also use for improving your cyber awareness program.

9. Do regular audits.

Audits can include checking workstations for non-compliant software or asking staff about the company’s password policies. Just make sure you do it not to penalise but to teach cyber security in actual work situations. Audits can also reveal possible training gaps and training effectiveness.

10. Reinforce it.

Use every opportunity to build cyber awareness. Post printouts about multi-factor authentication or social engineering or other topics in your bulletin board or even on toilet doors. Send out emails on Cyber Mondays (or other day). Include some trivia in your newsletter. Create a cyber-aware culture where cyber security is always in their minds.

Perk up your cyber security awareness training!

Trainings can get people yawning. Make it more fun using these ideas:

1. Make it a hands-on experience.

Corey Bleach of EdgePoint Learning wrote: “Experiential learning puts your employees at the center of what they need to know (instead of making information the star).” People learn better by doing. Turn cyber security concepts into experiential activities.

2. Gamify it.

Games are very engaging, fun, and effective in teaching cyber security. Gamification is both mentally and physically stimulating, releasing dopamine and endorphins that both generate positive feelings that can set the mood for learning. that both generate positive feelings that can set the mood for learning.

3. Build on teamwork.

People generally like being part of a team. Working in collaboration with other employees creates a sense of strength as a community. Emphasise the value of teamwork in fighting cyber threats and the importance of each member of your team.

4. Incentivise it.

Games work because people like winning. Award badges or points that staff can earn by attending training events or by applying cyber security measures in their work. Be generous in giving incentives – they don’t have to be expensive but can make an impact.

5. Use themes.

It can be as simple as asking trainees to wear a certain colour at the training. You can also:

Infuse relevant themes in your presentations like heroes and villains or tech celebrities.
Use monthly themes like Password Protection Month or Phishing Awareness Month.
Use course titles like “Don’t Even Think About Clicking the Link” (about malware) or “Spot the Difference” (about fake websites).

6. Incorporate music and songs.

Music makes remembering easier. Ask a friend with a knack for music to help you replace the lyrics of a popular song with a cyber security reminder, then teach it to the trainees. You could also use a war movie’s battle scene soundtrack to remind employees about being in a cyber war.

7. Use quizzes.

You can use cyber security quizzes for both in-person and online training or send them out weekly to your employees. Don’t make them too hard or too complex. Find ways to make them fun and engaging. Give out tokens for completion and prizes for perfect scores.

Train better with a cyber security services provider

Ready for web safety training? Who can help you better than cyber security experts? ADITS has been helping businesses prepare their employees to become cyber warriors. Just book a free consultation to find out more or contact us for enquiries.

Don’t wait for a data breach to knock at your door—it could bring your business down without warning. Start your cyber awareness training today, whether you’re in Brisbane, Townsville, or anywhere else. Stay proactive and secure!

Microsoft AU Price Increase: What You Need to Know

Posted on 09/08/202305/09/2025 by b2medeveloper

Back in 2022, Microsoft announced it would start aligning global prices with U.S. dollar rates. For Australian businesses, that meant a Microsoft price increase of around 9% on licences like Microsoft 365 Business Premium and Enterprise by September 2023.

Now in 2025, pricing updates are still rolling out. And they’re reshaping how organisations of all sizes budget for software and manage their IT spend.

If you’re using Microsoft 365 or other cloud services, these changes affect more than just the line items on your invoice. They impact long-term cost planning, subscription choices, and even the way businesses think about licensing strategies.

Understanding what’s driving the increase, who it affects, and how to respond will help you stay ahead of rising costs. So keep reading and let’s break it all down.

What’s new in 2025?

In April 2025, Microsoft updated how it bills annual subscriptions. If your business is on an annual plan with monthly payments, your next renewal will automatically include a 5% price increase. This means spreading payments over the year now comes at a slightly higher cost.

Paying the full annual fee upfront avoids the extra 5%, giving you a lower overall rate for the same subscription. For businesses that can budget ahead, this is a simple way to save money, lock in predictable costs, and simplify billing.

For IT managers and finance teams, this update affects more than just invoices. It influences renewal strategies, cash flow planning and long-term licensing costs. So weighing upfront payment against monthly installments can make a real difference to your bottom line.

Currency	Cloud Change %	On-Premises Change %
Australian Dollar	+9%	+9%
New Zealand Dollar	+7%	None
Canadian Dollar	+6%	+6%
Swiss Franc	-9%	None

Note: Like the Swiss Franc, some prices can decrease depending on currency fluctuations, local market conditions, and inflation.

Who feels the Microsoft price increase the most?

The Microsoft price increase impacts certain subscriptions more than others. Monthly-billed annual plans see the most noticeable increase. While businesses paying upfront for the full year maintain their current rates for the term.

Add-ons are also taking a bigger slice of the budget. Power BI licences, for example, have surged by up to 40%, and Teams Phone has climbed around 25%.

For organisations relying on these tools, costs can rise quickly. This makes it crucial to review your subscriptions, consider consolidating where possible, and plan renewals carefully.

Billing update summary

Here’s a quick look at how the April 2025 billing changes affect different plans:

Billing type	Impact of April 2025 update
Annual billing, paid monthly	+5% price rise at renewal
Annual billing, paid upfront	Price stays the same for the term
Add-ons (Power BI, Teams Phone)	Significant increases (25–40%)

What does this mean for you?

Rising subscription costs aren’t just numbers on a bill. They affect how your business budgets, plans and manages IT resources. If your licences renew soon, now’s the time to take stock.

Consider whether monthly billing still makes sense. Switching to upfront annual payments locks in existing rates and removes the 5% surcharge, giving your finance team greater predictability.

It’s also a good moment to assess which add-ons are actually necessary. With services like Power BI and Teams Phone climbing significantly in price, trimming unused or underused licences can free up your budget without impacting productivity.

Finally, these changes highlight the value of planning ahead. By reviewing subscription needs, timing renewals strategically, and consolidating where possible, your business can keep costs under control, even as Microsoft pricing continues to evolve.

Which programs are impacted?

Not all subscriptions are affected in the same way. The 2025 price updates apply to a range of commercial licensing programs. These include:

Enterprise Agreement (EA) – Commercial, Government, and Education Solutions
Microsoft Customer Agreement for Enterprise (MCA-E) – seat-based offers only
Cloud Solution Provider (CSP) with MCA – seat-based offers only (Commercial, Government, and Education Solutions)
Legacy CSP Open Value – Commercial, Government, and Education Solutions
Open Value Subscription – Commercial, Government, and Education Solutions
Microsoft Products and Services Agreement (MPSA) – Commercial, Government, and Academic
Microsoft Online Services Portal (MOSP)
MCA Online
Select Plus

Not sure if your licences are affected? Your ADITS Account Manager can check for you and explain what the changes mean.

The Microsoft licences and services that remain unchanged

Not everything sees a price hike. Here’s a look at the licences and services that remain unaffected:

Azure via Microsoft Customer Agreement (MCA): Azure pricing is set in U.S. dollars, but billed in your local currency, with rates recalculated monthly. This means licences aren’t affected by the price increase.

Existing commercial agreements with price protection: If your business already has orders under agreements with price protection or locked enrollment prices, those products won’t increase in price. Keep in mind, however, that new products, upgrades, renewals or contracts will follow the updated rates.

Hardware and consumer software/services: Devices, consumer software and consumer cloud subscriptions are not affected by the Microsoft price changes.

Take control of your Microsoft licensing costs

Rising subscription prices and billing changes don’t have to catch your business off guard. With ADITS, you get a partner who helps you review your licences, identify unnecessary add-ons, and choose the payment options that save money and simplify budgeting.

If you want clarity, predictability and smarter Microsoft 365 management, reach out to our friendly team today! We’re here to help you plan, protect your budget, and make informed licensing decisions for your business.

Australian Veteran Health Services

Posted on 02/08/202315/01/2025 by b2medeveloper

The Australian Veteran Health Services (AVHS) is a boutique medical service that provides assistance to service personnel in their transition from military life to civilian life.

Bardon Rainworth Medical Centre

Posted on 02/08/202315/01/2025 by b2medeveloper

Bardon Rainworth Medical Centre is a well-equipped comprehensive medical centre that provides a full range of medical services to the Bardon/Rainworth community.

Ruswin Integrated Security Systems

Posted on 29/07/202315/01/2025 by b2medeveloper

This project was carried out to increase reliability, performance, and efficiency of Ruswin’s infrastructure. This customer also migrated to a cloud-based system, which allows for accessibility of data and information across all of their sites.

This project was completed over two weekends, outside of the business’s work hours, so they were ready to begin the working week without interruption.

Australian Age of Dinosaurs

Posted on 29/07/202315/01/2025 by b2medeveloper

This project was completed over two weekends, outside of the business’s work hours, so they were ready to begin the working week without interruption.

Your Easy Guide to the 3-2-1 Cloud Backup Strategy

Posted on 26/07/202320/05/2025 by b2medeveloper

If you’ve ever experienced a fire or destructive flooding or a burglary, you know the importance of protecting your vital documents.

In running your business, you keep essential business documents in a fireproof safe or in a locked cabinet. Likewise, you must keep your business data well protected, and data backups are crucial to this.

Why back up your data?

A data backup is defined as “a digital copy of your important data.” Data backups are necessary for business, especially small and medium-sized businesses (SMBs), which are likely cyberattack targets. Data backups are a must so you can:

Prevent data loss

This can happen due to hardware failure, software corruption, or cyberattacks. A backup is your insurance in case something happens to your original data.

Recover from cyberattacks

Cyberattacks can be devastating for any business. In such a case, a backup can reduce your downtime. You can restore your data and normalise your operations faster.

Meet compliance requirements

There are data protection regulations for businesses to comply with. Doing backups can demonstrate compliance, such as aligning with The Essential 8 baseline security measures.

Protect your business reputation

Losing your customers’ data can lead to loss of trust in your business. Backups can help protect your business reputation by ensuring that your customers’ data is safe.

Minimise costs

If you lose your data, you may have to pay to recover it or rebuild it. A data backup can save you money by preventing a total data loss.

Gain peace of mind

Having backups lessens your worries. You can focus better on running your business rather than having doubts about the safety of your data.

What backup methods can you use?

Some common methods for backing up your business data are:

On-site backup

This involves backing up your data to a storage device, such as an external hard drive or a network-attached storage (NAS) device (linked to your local network). On-site backups are easy to set up and maintain.

Off-site and cloud backups

This means backing up to a device in a remote location or via a cloud storage service. Cloud and off-site backups are less vulnerable to local disasters, such as fire or theft. Cloud backups have the advantage of being accessible from anywhere.

Hybrid backup

This involves backing up your data to an on-site device and then copying that data to an off-site location. Hybrid backups offer the best of both worlds: they are easy to set up and maintain like on-site backups, and they are as secure as off-site backups.

The best backup method for your business will depend on your specific needs, budget, and technical skills. If you want a highly secure strategy, you could consider the 3-2-1 backup solution.

What is the 3-2-1 backup strategy?

The 3-2-1 data backup is similar to keeping a spare house key under the doormat and another with a trusted neighbour. It’s called “3-2-1” because:

3: You must have at least three copies of your data (including the original).
2: You must use at least two different media types for storage.
1: You must have one backup copy in the cloud or offsite.

While no foolproof backup method exists, the 3-2-1 system works well because it decreases the chance of total data loss and multiplies your protection. It is also easy to implement even for small businesses.

How to do a 3-2-1 Cloud Backup

Here are the steps to doing a 3-2-1 cloud data backup:

Step 1: Decide which data should be backed up.

First, all critical data must have backups. Critical data is any information that is vital to the operation of your business, such as:

Customer data
Employee data
Transactions and sales data
Strategies
Marketing Plans
Intellectual Property

You also have various files and folders that are used by your employees daily. Which of them do not need a backup? If a file is retrievable from official sources (e.g., installers, media), then you don’t need to back it up.

Overall, the questions you need to ask about each item are:

Does it contain critical data? If yes, then you must back it up.
Will it still be useful after data restoration? If yes, you could back it up.
Will it fit in my backup storage space? If yes, you could back it up. If not, don’t back it up unless you can get additional storage for it.

Step 2: Choose where you will store your second copy.

The original copy of your data is your master copy. Choose where to keep your second copy, preferably on a different media or device like:

Hard drives (in a laptop, tablet, desktop not containing the master copy)
External hard drives
NAS device
Other removable storage like tape drive, flash drive, or RAID drive

The value of the second copy is in the speed of recovering and restoring the data, since it is kept in the same location as the original.

Step 3: Choose where you will store your offsite third copy.

Your offsite data backup storage options can include:

External hard drives to be kept at another business location
Memory cards to be kept in a safety deposit box
Removable storage to be kept in a remote storage facility
Other storage media or device to be kept in another safe location
Cloud platforms

The value of the third copy is in being in a location that will not be affected by events that might happen at the master copy location.

Cloud data backups

A cloud data backup is stored in a remote server in the cloud. Your data is stored off-site, where it is meant to be safe from disasters or cyber-attacks.

Cloud backups are very useful to businesses that have limited resources to manage their own backups.

With the various cloud backup options, it is best to consult an IT services expert.

You can always reach out to us about cloud backups and the 3-2-1 backup rules:
ASK US ABOUT BACKUP SOLUTIONS

Data backup tips

These tips can be useful whether you do any kind of data backups:

Do backups regularly

Some back up their critical data daily. You could do it hourly or once a week or every month. The frequency may depend on how often your data changes and how important the data is.

Test your backups

Make sure that your backups are working properly. You can do this by trying to restore your data from your backups.

Protect your backups

Make sure your onsite backup is kept in a locked that drawer or cabinet. For cloud backups, you could make your backup “immutable” (not modifiable while in the cloud).

Create a Plan for Backups & Disaster Recovery

Data backups are important to protecting your business from disruptions and their consequences. Backups should be integral to a Disaster Recovery Plan (DRP) if you want to minimise unplanned downtime, reduce costs and losses, and protect your assets and your reputation. Whether you’re in Brisbane, Townsville, or beyond, a robust backup strategy is essential for resilience.

Discover more about a DRP and how it can work for your business.
SEE HOW

You may also book a free consultation with our friendly security experts.
GET A FREE CONSULTATION

Managed IT Services: The Smart Way to Escape the Break-Fix Money Pit

Posted on 26/07/202327/03/2025 by b2medeveloper

No investor likes money pits. Business owners do everything to avoid them.

So why are some businesses still relying on the break-fix method of resolving IT issues when it is, in fact, a money pit?

In this article, we explain why that is no longer the preferred IT solution and show how managed IT services is now the way to go.

What is Break-Fix?

Break-fix IT is an IT management approach where IT problems get attention only when they happen – when it breaks, the IT guy is called to fix it.

It’s like waiting for your car to break down before you do anything about it – a reactive way of solving problems.

Why Break-Fix is not suitable to today’s businesses

Break-fix may have been a practical IT solution in the past, but not in today’s digital age where businesses rely on technology for everything. Some of the reasons why break-fix is no longer a suitable solution for today’s businesses are:

It can be costly. Sudden repairs can cost more because the problem has usually already gotten worse than if there had been regular maintenance.
It can be time-consuming. When a technology issue is already complex, it can take more time to fix than when it was still a minor concern. This means lost productivity and maybe even lost revenue.
It can be disruptive. When your IT system breaks down, your business operations will get disrupted. In business, every minute has a cost and the longer the downtime, the more it drains your funds. This can also lead to customer dissatisfaction and loss of confidence in your business.
It can cause vulnerabilities. While the problem is being fixed, cyber criminals could take advantage of your situation and attack your system or steal your data.

The break-fix solution is therefore a money pit that costs much more than if you had a managed IT service provider (MSP). Why is managed IT the better way?

Managed IT: The Proactive Approach

Managed IT services is where a provider has a team of IT experts who manage a business’ IT system. This method can include:

24-hour network monitoring
Software updates and patches
System maintenance
Helpdesk support
Cyber security
Overall IT management

You could think of it as a car maintenance plan, where you bring in your vehicle for regular checks so the mechanics can catch any potential problem before it becomes worse and, possibly, cause damage or injury.

Why Managed IT Services is the smart solution

The old adage “prevention is better than a cure” still holds true. Managed IT is a preventative approach that can give you:

Reduced IT costs: Because an MSP will be watching over your IT systems, day and night, they will find potential issues early. They can take immediate steps to resolve them before they cause downtime or other, costlier problems.
Increased productivity: When your IT systems are always up and running, there is less downtime, and your staff can keep working. Also, you can focus more on your core business activities without having to worry about IT problems.
Improved security: An MSP can improve your cyber security by keeping your systems up-to-date with the latest security patches. They can also provide you with 24/7 support and keep you protected from cyberattacks and other security threats.
Peace of mind: You will have less to worry about when you know that your IT systems are in good hands. When you have a trusted provider, you know their team of experienced IT professionals are available to help you anytime.

Finding the perfect Managed Services Provider for your business

If you agree that managed IT is the better alternative over break-fix, the next question would be, “So how can I find a managed IT service provider that’s right for my business?” Here are a few helpful tips:

Do your research

Before you start contacting IT solutions providers, take some time to research different providers in your area. See what they offer, read reviews, compare prices, and get quotes from a few different providers.

Consider your needs

Do you need help with network security, cloud computing, or something else? Do you need someone who has already worked in your industry? Once you know what you need, start to narrow down your choices.

Meet with the MSPs

It would be good to meet in person with the people behind each provider. This is your chance to ask questions and get a feel of their company culture. This is important because you need to be able to trust the people who will be taking care of your IT.

Ask the right questions

When meeting with the MSPs, be sure to ask the right questions. Here are a few examples:

What are your service levels?
How do you handle security?
What are your disaster recovery procedures?
How will you communicate with me?

Break free from Break-Fix, Get on Managed IT Services

Managed IT is the proactive approach most suited to today’s businesses. It also costs less than break-fix in the long run. Better still, having an MSP taking care of your IT can allow you to work with less worries and sleep better at night.

If you’d like to learn more, talk to the team at ADITS, we are a leading Managed IT Services provider in Brisbane and Townsville, and support businesses across Queensland. Take advantage of a free consultation and get in touch today.

BOOK CONSULTATION NOW

ADITS Makes It To Esteemed MSP 501 List

Posted on 10/07/2023 by b2medeveloper

For the fifth time since 2018, ADITS has been named among the tech industry’s most prestigious managed service providers (MSPs) worldwide.

The Channel Futures MSP 501 survey has been ranking MSPs for organisational performance for the past 17 years. The ranking is based on annual sales, recurring revenue, profit margins, revenue mix, growth, innovation, and supported technologies.

Qualifiers must pass a rigorous review that ranks applicants by weighing financial performance based on long-term health and viability, commitment to recurring revenue, and operational efficiency.

Thrilled, proud of team

Adam Cliffe, ADITS South-East Queensland Managing Director, was thrilled about the news. “We just always do our best for our clients – that’s our commitment. We invest in studying their needs so we can deliver better IT for them. The awards we receive are a testament to our own clients’ testimonials about the work we’ve been doing.”

Ashley Darwen, ADITS Group Managing Director, shared: “Every time our company is recognised, our team members recall the hard work they’ve put into every project. It makes them feel proud to be part of a business that puts customers first, consistently providing an excellent job, and working as a team… I’m proud of you all!”

ADITS started with one employee and one client in 2006 and grew into a dependable MSP with over 14,000 users in 842 organisations worldwide. The company now focuses on providing managed IT services and cyber security services. They have been described by clients as efficient, reliable, competent, and honest.

‘A new wave of innovation’

This year’s MSP 501 is said to be one of the most competitive in the survey’s history. It has transformed from a competitive ranking into a vibrant group of innovative MSPs focused on raising customer satisfaction levels.

“The 2023 Channel Futures MSP 501 winners persevered through challenging times to become the highest-performing and most innovative IT providers in the industry today,” said Jeff O’Heir, Channel Futures senior news editor and MSP 501 project manager. “The MSP 501 ranking doesn’t award MSPs solely on their size and revenue. It acknowledges the business acumen, best practices, and trusted advice they deliver to customers every day. They deserve the honour.”

Kelly Danziger, general manager of Informa Tech Channels, said, “We extend our heartfelt congratulations to the 2023 winners, and gratitude to the thousands of MSPs that have contributed to the continuing growth and success of the managed services sector. These providers are most certainly driving a new wave of innovation in the industry and are demonstrating a commitment to moving the MSP and entire channel forward.”

A special event has been scheduled to recognise the 2023 MSP 501 winners on the Channel Futures website. They will also be feted at the Channel Futures Leadership Summit on 30 Oct-02 Nov 2023 in Miami, Florida.

Behind the MSP 501

The data collected by the annual NextGen 101 and MSP 501 drive Channel Futures’ market intelligence insights. The 2023 MSP 501 list is based on confidential data collected and analysed by the Channel Futures research and editorial teams. Data was collected online from February to May 2023.

Channel Futures is a media and events platform for the information and communication technologies (ICT) industry. They provide information, perspective, and connection, plus insights, industry analysis, peer engagement, business information and in-person events.