This project was carried out to increase reliability, performance and efficiency of Grady Homes infrastructure. As part of the customers roadmap, ADITS provided suitable recommendations for new and upgraded server operating systems to provide the client with seamless internal and remote access.
This project was completed over the 2-day weekend whilst keeping the business online so they were able to work through the weekend.
This project was carried out to increase reliability, performance and efficiency of Pilcher’s Mitre10 infrastructure. ADITS provided suitable recommendations for new and upgraded LOB Application infrastructure to provide the client with increased system reliability.
This project was completed on Saturday with final checks on Sunday to ensure the Team could begin trade on Monday morning, without interruption.
This project was carried out to increase reliability, performance and efficiency of the Diabetic GP Clinic’s server and communications infrastructure. ADITS provided suitable recommendations for hardware to cater for the clients growing client base and general business needs.
This project was undertaken out of business hours to provide the least amount of distraction to the business as possible.
Oh! Hola! Boss, you got to let me know, should I stay or should I close?
This is the question on many business owner’s minds in the lead up to the Holiday period. If you decide to stay open, we have a few tips to help keep your business running effectively and make the extra hours’ worth it.
If you are anticipating a busy holiday period, you want to make sure that everything is done as quickly and efficiently as possible. Create new and update old documentation to streamline processes and create smooth transitions between each step. Both your employees and head-ache free, ‘future you’, will thank you.
Before being greeted with the hustle and bustle that is the holiday period, make sure that your technology is ready to handle the workload. Simple things like upgrading that monitor from 1990 will minimise downtime and increase productivity, consequently leading to more sales. Can’t quite justify the cost? Run the numbers and see whether sales opportunity or a new machine is more costly. Then, buy the new machine because we know what the numbers will say.
The only thing that will justify staying open is if it leads to increased revenue. Make it worth it by promoting to your clients that you are open. Simple things like updating your opening hours, changing hold tones and adding a promotional piece to your email signatures can get the word out there quickly and easily.
Hot tip: Earn those extra brownie points by using staying open as a unique selling proposition.
The holiday period can lead to a change in working hours and level of activity within the workspace. Make sure that your staff are trained to handle the changes. If this is your busiest period, equip your staff to handle the uptake. If this is usually the period where activity winds down, use the free time to increase your Team’s skillset, or complete any training that has been put on the back burner.
Happy Holidays! Wishing you joy, peace, and warmth this festive season, wherever you are—Brisbane, Townsville, or beyond! 🎄✨
Hi – Joe Average here! I’m just your average bloke that knows way too much about IT, with way too much time on his hands. The IT World can be confusing. Cloud, software, hardware, cyber security – you get the point. I would HATE to keep going and show off… BUT, there is someone who can swoop in and take the heavy burden of knowing your IT environment off your already full plate: a Managed Service Provider. A Managed Service Provider (or MSP) is your external IT provider, creating and proactively managing your company’s unique IT environment. Although we are biased, there are several benefits to utilising an MSP in your workplace – let’s dive in!
My favourite analogy to explain an MSP is that it is like Netflix for IT. With Netflix, you automatically pay a set fee every month for unlimited movies and tv shows. With an MSP, the same rule applies, except you are receiving unlimited IT support. This makes it easy for your company to budget, improving your cashflow and putting a smile on your Accounts Teams’ faces.
An MSP empowers every person within your organisation to receive support as soon as they need it. This level of proactivity with fast response times increases the productivity of those within your organisation. No need for your ‘resident Karen’ to call the Manager and demand approval for her IT support, she can easily submit her request and, as the saying goes, Bob’s your Uncle.
If you were to have an internal IT department, chances are, you would hire a ‘jack of all trades’. A benefit to outsourcing is the access to a panel of experts who are highly qualified and experienced in their specialised field. They can easily recognise problems and propose appropriate solutions, turning your IT environment into a well-oiled machine.
As your MSP is most likely supporting a variety of clients of different size, structure and industry, they will be able to seamlessly adjust their service offering to suit your requirements. The MSP also works with a variety of vendors, so they can easily alter your product package to suit you as your wants and needs change.
So there you have it; the benefits of utilising a Managed Service Provider. For questions, concerns and smart remarks, contact my knowledgeable tech mates at ADITS on 1300 361 984, or at enquiries@adits.com.au.
Whether you’re in Brisbane, Townsville, or beyond, we’re here to help! Cheers!
Cyber Awareness Training
